Todas las opiniones de Helen
Review sobre: Sweaty Betty
Excellent customer care from Sweaty Betty.
Excellent customer care from the Sweaty Betty team when I had made a mistake with my email address. They quickly looked into my problem and resolved it. Thanks Anne-Marie and your colleagues.
Review sobre: Mariscos O Grove
No increase in fees
No increase, was expecting that due to car insurance going through the roof. Easy to use App too.
Review sobre: Kate Spade
Bad experience with parcel delivery…
Bad experience with parcel delivery where courier left parcel outside my building. However, when reported to the Kate Spade customer service, they picked and processes to investigate. Still waiting for feedback and hopefully, it will be a positive feedback.
Review sobre: Sweaty Betty
I had a problem with delivery and…
I had a problem with delivery and emailed both the delivery company and customer services. The latter emailed me very promptly and then again when they had looked in to my claim. In between the products were delivered. I emailed again to update customer services, I received a lovely prompt email from Charlotte C thanking me for my honesty and providing me with a discount code for the inconvenience. Rarely does a company offer such a gift without a request.
Review sobre: Soho Home
Order not received
Ordered a rug in November, took until mid-Feb to receive it. Much chasing required from me. Takes days for them to reply to emails, no contact numbers given.
Review sobre: Ancestry
Response to Chat was fantastic
Response to Chat was fantastic. Once the bot cud not fix my issue a human almost instantly appeared. In the past it wasn’t even possible to chat to a human.
Review sobre: Camping and Co
Northwick Farm C & C 5 van Site, Broadway
Northwick Farm C & C 5 van Site, Broadway. What a gem of a campsite run by a very friendly family. Relaxed atmosphere. Highly recommend this site to anyone who loves the beautiful Cotswolds!
Review sobre: Roxy
Trajes de Baño
Hice un pedido a través de su web y tomaron el pago de mi cuenta inmediatamente. Uno de los dos paquetes se perdió en tránsito. Tardaron 5-6 semanas en contestar a mis numerosos mails y reembolsar el pago. Muy mala atención al cliente. Es una lástima porqué me gusta mucho el producto.
Review sobre: Liberty Seguros
Fails every time .
have been a customer for approx 20 years, and still aghast at the stunningly poor performance of their customer services. they take forever to reply , they don't seem to be able to read, you will have to send about 20 mails to get anything done. They come across as disinterested and lazy.clearly no training. The deliveries remain difficult, then you mail to get no help or redemption. every time I use this company , which I do due to the products, I say ' what will go wrong or what will be the problem this time. for the sake of **** sort your service out .look at the deluge of bad reviews and wake up guys. Bad show indeed.
Review sobre: Ulanka
Todo bien
Siempre salgo contenta al comprar en tiendas Ulanka.