Todas las opiniones de Sam
Review sobre: Sweaty Betty
I contacted SB re an order issue I was…
I contacted SB re an order issue I was having. The service I received was fantastic. Louise who was dealing with the issue was great & sorted everything out within a few hours. Thank you
Review sobre: mago pop
I was again very impressed with the…
I was again very impressed with the customer service at Pop Telecom. The phone was answered within a couple of minutes and my problem was sorting very quickly and efficiently by Jeff who was friendly and a real asset to the company
Review sobre: AVG
Es genial está aplicación
Es genial está aplicación
Review sobre: grasshopper.com
Grasshopper equals Horrific Customer Service
We were referred by a friend of ours to sign for Grasshopper. What a nightmare that was! We tried to sign up from 4 different pcs, 2 different laptops, from iPhone, from iPad, using legitimate businesses emails, all from different non VPN addresses, using all available browsers, and after 15 tries, we could not sign up for the service. We called Support and for our surprise, the response was: "There is nothing that we could do, due to our parameters, it will be not possible to create an account at this time". Well, in the year of AI, and sophisticated software it is really astonishing that a Internet company could not even take the steps to have this unique case, as "did not happen frequently" as the quote from Sales Support. Well if it was my company, believe me, my IT Department would need to find immediately the cause which prevented me to provide a Customer Service of Non-Excellence!
Review sobre: Not On The High Street
Never received my order
SISPAPER- Never received my order, seller stopped contacting me and not on the hightstreet have not replied to any emails. Impossible to get any contact from anybody. Seller kept promising delivery and marked as dispatched . SCAM COMPANY
Review sobre: Soho Home
Terrible customer service and delivery shambles
Difficult to contact customer services, shambolic warehouse and no urgency or transparency in finding a resolution. We ordered a bed and mattress and delivery was confirmed for the 1st of December....we are still waiting on delivery confirmation after the initial order failed. This is unacceptable as its highly likely will not have any bed over the Christmas period. After spending a small fortune on a bed and having to sleep on the floor at Christmas is not the situation we expected to find ourselves in when dealing with Soho Home. It's been over two weeks of trying to get a resolution and no date set yet. Unacceptable, frustrating and unnecessarily stressful in the lead up to Christmas.
Review sobre: Kitchenaid
Horrible customer service regarding my…
Horrible customer service regarding my Kitchen aid refrigerator I purchased as just as the warranty expired I went through 2 ice makers and 2 compressors, not to mention two loads of food and it’s 8 weeks I still don’t have a ice maker still on order. I think in repairs and loss of food I’ve paid more for service calls than the refrigerator pushing 4k. The 2 customer service reps really didn’t care and basically said your warranty was up, oh well. What ever happened to the old Tappan brand and Fridgeadaire appliances that our Moms and Dads had that lasted 30 plus years.. I definitely got a lemon and they don’t care. Don’t buy there products, end of story,,
Review sobre: Snapfish
Looks like a fake website. Beware
Looks like a fake website. None of the 3 customer service numbers work. They send me a "One 5x7 photo book for 99 cents". However, when you place the order they charge you a lot higher without any explanation. I am not even sure they will actually ship my order. Beware !!!
Review sobre: Kantar Consumer Panel
Still waiting for voucher...
Still waiting on receiving my incentive. Many emails back and forth and they suddenly can't locate me on the database. Absolute joke, don't waste your time completing the survey as you never receive your reward.
Review sobre: Terravision
Según lo esperado
Eficaz. Aunque hacen "overbooking". Y hay que esperar al siguiente, 40 minutos, aún habiendo comprado el billete online con antelación.
Review sobre: Harvey Nichols
Wish I had checked Trustpilot before…
Wish I had checked Trustpilot before attempting to order. The online site is hopeless when trying to order and their customer support is even worse. Added an item to my basket and then went to checkout. Entered card details and the screen went blank. Contacted customer service through online chat. Explained the above and got a rather rude reply "what exactly went blank". I actually work in IT and thought I'd supplied enough info so tried to explain again in words of one syllable. Then got a reply which told me to try another device or browser even though I was using an Android phone with Chrome which is probably the most used combination out there. Expected more from a supposedly high end brand but obviously a classic case of trading on a name. In summary, their online presence is not fitting of their name. Avoid like the plague!
Review sobre: Allianz Assistance
Pointless Company
We’re four months down the line with two claims from the same incident and we have had zero communication from them. Lost count of how many times we’ve phoned with constant promises of call backs, which never happen. Different answers every time, no one seems to know what’s on…
Review sobre: Polo Club
Camisetas
No devuelven los gastos de envío al hacer una devolución
Review sobre: Tony Robbins
Unleash the power within (online)
Yesterday I finished did one of his Unleash the Power Within online events. If you are relatively new to self improvement then this could well be really beneficial. However if this isn't your first look at it, then there is actually relatively little new, groundbreaking or different (except for the jumping about and dancing, which was more fun than you'd think). The event I did was over 4 days and scheduled as 10am - 10pm EST. Every day over ran, and the amount of time you get for breaks is minimal. It is physically and emotionally exhausting, which isn't necessarily a bad thing - but just know what you are signing up for. I can see how some people could find this event really helpful, but it is by no means a one size fits all. There was a heavy focus on your finances or achieving "financial freedom" and If your not there for that (like I wasn't) then this part of it might not be too relevant to you. There was only one session that I would say could potentially have a negative affect and that was the one focused on resolving unhealthy personal beliefs. Having said that I did actually have a positive breakthrough on one of my unhealthy beliefs in that session. Doing the event has opened my eyes to the potential of doing immersive events, and there were bits I have taken away from it. I can see how some people would benefit from it and although I would do another immersive experience I probably would not do another one of his.
Review sobre: Huckberry
I just read some of the negative…
I just read some of the negative reviews about the customer service and wonder if we’re talking about the same company. I had an issue and it was solved very quickly and efficiently. I bought 2 pairs of the same shorts, one for me and the other for my son - 2 different sizes. Both were tight and were exchanged for a larger size. The exchanges were processed faster than expected and both look and fit great.
Review sobre: Wasabi Project
Yukky!! Korean beef and rice ready meal
Bought a Korean beef and rice meal. It was basically rice and gravy. What a waste of money. Very low quality. Was disgusting actually
Review sobre: Manchester United Shop
Perfect plants
Easy to order, great selection and amazing friendly helpful staff. Delivered with care and advice would definitely recommend.
Review sobre: learnworlds
Disappointing treatment
I spent time during the trial to build some of the elements of my course. 3 days ago they sent an email which I did not see saying my work was scheduled to be deleted unless I upgrade. No time frame mentioned. I did not see this and just checked - it is all gone. I will be starting my school soon, but it will not be with this company. ETA: The company has been helpful in looking into this for me. I still don't like that I lose access to my work so quickly if I don't upgrade then they will delete.
Review sobre: Time2padel
Contento.
Muy profesionales. Trato muy bueno y demostrando gran interés por ayudarte, las medidas anti-Covid muy estrictas y necesarias, a mi parecer, en esta situación y material variado y de buena calidad.
Review sobre: sandandsky.com
Great for oily skin!
I love the Porefining Face Mask, helps keep my oily skin at bay. At first, it felt drying on the skin, but understandably as in a full skincare routine you have to seal it with moisturiser. Definitely I'd recommend! 👍
Review sobre: champs sports
I buy a lot of sneakers
I buy a lot of sneakers. I sell a decent amount of sneakers. I order from lots of sites, but never again from Champs. Champs canceled my order altogether after sending me an email confirmation and charging my card. I waited a full week before they sent me an email saying that they didn’t have the shoe in stock. When I called customer service, a woman told me that there’s nothing that can be done. Terrible timing for me, costed me over $100 since I had to cancel a resell. Not worth ordering from Champs ever again since there’s a chance that they’re going to drop my order. Goodbye old friend.
Review sobre: Nedgia
UN ENGAÑO DENUNCIABLE
NEDGIA , es la Distribuidora de GAS, en mi caso en Vigo (Pontevedra).
Mi Distribuidor es NATURGY.
Dejan en papel el cualquier lugar del portal y a pesar, de que en mi caso, envío mediante la APP de NATURGY o llamo para dar la lectura.
Desde el mes de Julio del 2.018, me han llegado facturas de 370€, 375€, 907€ y 854€.
Con la consiguiente reclamación a NATURGY.
Y SOLO TENGO UN CALENTADOR DE GAS.
Me imagino a las miles de personas que les llegan algunas de estas facturas y no saben cómo hacer o reclamar y pagan esos importes.
DENUNCIA ANTE LA ADMINISTRACIÓN