Lime Crime Opiniones
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Opiniones (38)
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Great customer service experience and reliable shipping to France always
Just made an order with Lime Crime and was so impressed by their customer service, Emma specifically helped me and she was truly amazing. I had a pricing issue and reached out to them via email, Emma responded so quickly and resolved the issue, I was reimbursed within 2 days. I have been ordering from Lime Crime sporadically for about 5 years now and they always deliver the products on time and quicker than expected as I have lived in France since discovering them (from Seattle originally) my only critique is that I wish they had not stopped shipping out of a French island in Canada to help fulfill the VAT tax, now there are extra taxes charged at the end and higher shipping which can't be avoided by spending any amount so I paid almost an additional 30 euros in just taxes and shipping, kind of remembering why I do not order as much in the last couple years. Not to mention I find it surprising Austrialian clients have the opportunity for free shipping after x amount spent and French don't, as they are almost equally distanced. You might want to consider a distribution center in Europe to make shipping and taxes less, otherwise I might be more inclined to find dupes for colors you have by EU brands or US brands that have established business here already.
Great customer service
I ordered from Lime Crime a few months ago & was impressed with their fast service & amazing product's. I did order 3 units of Unicorn Hair color. The box was packed securely but when I received my order, it looked like USPS had spilled some oily substance on the outside package. I opened up & it had only affected outside box (that's how I assumed it was USPS issue). I did notify Lime Crime of the issue & stated that the product's did arrive in perfect condition. Well,to my surprise Lime Crime shipped out a new order free of charge. I was very happy with their attention they gave my email & how fast they fixed the issue...even though it was not their fault. Thank you Lime Crime. PS: when a order is shipped, its the delivery service fault its late and not business fault. I see other reviews are giving less stars because of USPS & Fedex.
Beautiful packaging
I placed an order and received my items in two days! The packaging was amazingly beautiful! Definitely eye catching, vibrant colors! Cute pink background with red roses and popping green stems! I ordered the Diamond Dew eyeshadow. which is a beautiful color by the way! I also love the jaziness of the cute bottle it comes in! My only complaint is, it's not waterproof! Maybe in the future this particular glitter eyeshadow will be made waterproof. No one wants such a beautiful shadow to easily come off on a hot sunny day 😎
Yesssssss
Okay so for all lip makeup lovers, i will always recomend Limecrime. A bit expensive if you live in europe (for where i live) but woth the while and the money. I personally love Limecrime. I "only" have like 11-15 of the Velvetines, one of the old unicorn lipsticks, and both venus palettes. OMG, i do not wear it enough. Can't wait to try more of their products. I know alot of bad reputations are going around about losing money. Never happend to me, Bought from there twice or thrice. (sorry if bad English)
Amazing Customer Service!
I had a couple of issues with my order, first of all I made a mistake at checkout by choosing the wrong international postage and secondly USPS messed up the package by returning it to sende and let me tell you the customer service team were EXTREMELY helpful and speedy. I was really impressed by how quickly they helped me out to cancel the first order I completed wrongly and then help by resending my second order that the USPS system messed up. Thank you so much for the great customer service!! 💖🖤
Sorprendentemente rápida entrega internacional
¡Me encantó la calidad de los productos!
So after weeks of having my package…
So after weeks of having my package lost and calling usps to resolve my issue. After phone call after phone call. And being told to contact the company to see if it was their issue on their part. (Knowing it wasn’t) I email them asking for advice . I wait for 5 minutes and the company asks for my address because they want to send me two of the exact products that were lost for free. Y’all they’re customer service is amazing. And I totally recommend buying from Lime Crime.
I ordered from Lime crime for my…
I ordered from Lime crime for my daughter. Yes it takes a while but I am overseas and it was quicker than some overseas companies I have used. I rewally liked the colours And they are gifts for my daughters. I risked ordering some more Hoping they get here for christmas. But as i ordered late I am happy even if they do not. I have to date not had an issue from us to uk
Excellent! Shipping takes a few weeks
On reading the reviews I was doubtful but I am so glad I ordered from lime crime they’ve done amazing! It takes a few weeks to be delivered but what do you expect I’m in the UK and it’s coming all the way from America. But overall very satisfied customer! Lime crime has gone far and beyond. Customer service was great. Tracking was great. Thank you lime crime!
Good experience!
I placed an order on Black Friday 2018, but on January 2019 the pack was still missing. Wrote to the customer care and they replied they were going to make another shipment with the same products - then I got this second shipment after only 2 weeks... and I live in Italy!!!! So despite the negative reviews, I had a very good experience!
The pastel purple is horrible
The pastel purple is horrible. Left my hair a dull blueish hue with purple patches. I did bleach my hair before. Don’t waste your $$$$
The customer service is atrocious
The customer service is atrocious. I’ve used this brand for a few years and never really had any issues. Some of the colors are more pigmented than others, and obviously you have to shop in your hair category. I had almost platinum hair in the front so decided to get a hair tint, mainly to cool it and tone it with the oyster tint. It was supposed to be a purple/gray hue. It didn’t do anything to some of my hair and turned other parts green. When I politely reached out to customer service via email I didn’t get a reply. When I used the chat on the website I was asked 800 questions initially, then didn’t get a reply until hours later. Then the woman kept asking if my hair was bleached professionally, and it would have to be very bleached for that color to work. I would guarantee half the people using this brand don’t get their hair professionally dyed, hence the fact they are using your products in the first place. Even after explaining twice that I’ve been doing my own hair using their products for years, no reply to my actual request. I just wanted a replacement in a different shade. They need to work on their customer service, and remember your products are catered to DIY people not hair salons.
Lime Crime Lip Product 😍💞
I definitely recommend you to try Lime Crime Wet Cherry Lip Gloss 😍 Absolutely amazing
I’ve used lime crime for years and…
I’ve used lime crime for years and always been pleased with there hair dyes they’ve been the best to get extremely bright colours and always left you’re hair feeling amazing. BUT!! With using lime crime product for years I thought I’d try there bleach kit, NEVER EVER! Again!! It absolutely burnt my hair and my hair has been falling out in chunks ! I’m absolutely devastated and the hair that was left it’s all different colours , I had no choice to put the colour on there’s no way could bleach anymore after the state it left my hair in . My colour is now patchy as hell with loads different shades in because the bleach doesn’t lift properly, the only thing it will lift is you’re hair clean of you’re head ! Absolutely devastated and gutted I should of just stuck to the usual bleach kit I use.
Screw you, Unicorn Hair.
I heard AMAZING things about the Unicorn Hair products. Bought the bleach kit and the dye and spent more than I've ever spent on at hone hair dye. That ish cost me $40. Got home. Begin bleaching. 30 minutes in my hair is starting to fall apart. Whatever. I kind of expect that because, well, bleach is bad. Wash it out. Condition. Leave it alone for the night. My hair is looking goofy. Splotches of red and black and orange everywhere. Whatever. Then the blue gunk in the jar I put over it does nothing. Left it in for 50 minutes. The ends are kind of bluish purple. The rest is not. This is worse than SPLAT. I'm livid.
This makes no sense! You LOST a customer!
I placed an order on November 25th. I received a tracking/ shipping notice on November 26. My order arrived in North Las Vegas on December 2nd. It arrived in Grand Prarie Texas on December 3rd, and Memphis, TN on December 3th. Well, ain't this a "B' I live 2 minutes from Memphis, TN in Horn Lake, MS which is North Mississippi. Why was my package not delivered or shipped to me then?? Instead, it stayed at the Memphis USPS until December 8th then sent to Salt Lake City Distribution Center where it is currently at. How does this make any sense? This is why companies go out of business...because of poor service. If this is how much your customers mean to you then you will not EVER get my business again. I will to SEPHORA or ULTA for my beauty products.
where is my package?
The person below me got their package in 2 weeks and lives in the UK, maybe I should move there. I live in the U.S. and tomorrow will make two weeks since I ordered. No package. I emailed them to find out what was going on---its on the way. So is the second coming. Maybe he'll bring my lipstick with him. thumbs down.
I love their products
I love their products! Too bad I can't use the hair dye yet as my hair was too damaged from my previous treatment but I am very excited to use this!
Bad costomer service
I have a package I'm pretty sure has been lost. It stopped moving almost a week ago so I messaged them and got no reply. I have tried to contact them 3 times now with no luck
Reseña más votada
This makes no sense! You LOST
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